Return Policy/Color Disclaimer
All orders placed under promotion/labeled as SALE OR FINALE SALE NON RETURNABLE AND NONREFUNDABLE.
👉🏽FINAL SALE. SURPRISE BOXES. CLEARANCE. JEWELRY OR COSMETICS CAN NOT BE RETURNED, THERE ARE NO EXCEPTIONS.
If you are unsatisfied with your purchase, you may be eligible for store credit if:
1. The wrong item was received in terms of color or size. You ordered the wrong size by mistake.
2. The package has arrived in a damaged condition.
3. The item arrived in extremely poor quality.
In the event of these circumstances, you will be required to submit proof of damage or other grievance, or lack of receipt of the item. Once that is sent, you will be refunded with store credit for the item.
This refund for store credit will NOT include shipping costs.
Please be advised that all shipping costs are the responsibility of the customer. Shipping costs are nonrefundable.
All inquiries and proofs can be sent to firstname.lastname@example.org
If you need to exchange or have issues with your order. Please email us at email above.
*Returns must be in new condition, unwashed, unworn, free of odors, tag attached and you will need to fill a claim within 7 days of the order date. This means that it must be back in to us within 14 day of purchase.
If your item does not meet these qualifications, your return may be denied.
Please allow 3-5 business days for processing after we receive your return.
You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue immediately.
You have 7 days from the initial inquiry to provide all supporting evidence for a refund to be honored.
Actual colors may vary. Due to the many variations in monitors, browsers, screens and lighting color may appear slightly different than actual color. Everyone can see these colors differently. We try extremely hard to ensure our photos are as life-like as possible, we also take lo tried in different perspectives but please understand the actual color may vary slightly. Follow our Facebook/Instagram/TikTok to have a more accurate image on a video and different pictures.